CG Power Systems USA INC - After Sales Service

The CG Group offers an extensive range of support services to customers after delivery of their transformers, including:

• a 24-hour helpline, with teams on permanent standby to carry out all possible urgent repairs, etc.
• maintenance and repairs to transformers either on-site or in our well-equipped workshops
• oil sampling - to assess the insulating condition of the liquid
• - to analyze dissolved gases
• drying, degassing and filtration of the coolant oil cleansing to remove PCBs supply of spare parts
• provision of replacement transformers modifications such as:
• - connections (e.g. bottom entry or top entry cables)
• - replacement or conversion of accessories such as Buchholz relays, liquid level indicator gauges, pressure relays, etc.
• overhaul and replacement of the off-circuit tap changer
• increasing transformer power capacity by converting to forced cooling (installation of fans, etc.)
• training for customers’ maintenance staff
• advice to customers on how to operate and maintain their transformers

This is only a small glimpse of what our After Sales Support can do for you. If you have questions, feel free to contact us.

After Sales Service Contact Information

If you need to submit a request for an after sales service contract, please contact:

Terry Rulo - After Sales Service Technician
Email terry.rulo@cgglobal.com
Tel. + 1 636 239 9346

Dale Scheible - After Sales Service Technician
Email dale.scheible@cgglobal.com
Tel. + 1 636 239 9309